DISCLAIMER
Last updated: August 4, 2026
WEBSITE INFORMATION DISCLAIMER
The information provided by Vanlivings (“Company,” “we,” “our,” or “us”) on https://www.vanlivings.com/ (the “Site”) is provided for general informational, product-marketing, and shopping purposes only.
We make reasonable efforts to ensure that the information on the Site is accurate and current. However, we do not represent or warrant that all product descriptions, dimensions, specifications, prices, availability, images, videos, estimated timelines, or other information will always be complete, accurate, reliable, or error-free.
Product information may be updated or corrected before an order is accepted. For an accepted order, the applicable product page, written quotation, design approval, invoice, and order confirmation will govern the specific product configuration and purchase details.
Nothing in this Disclaimer limits any express written warranty, statutory consumer protection, or other legal right that cannot be waived under applicable law.
PRODUCT IMAGES AND NATURAL MATERIALS DISCLAIMER
Product photographs, videos, lifestyle images, room scenes, digital renderings, and color samples displayed on the Site are provided for illustrative purposes.
Actual product colors and finishes may appear different because of lighting, photography, screen settings, manufacturing batches, or material characteristics.
Marble, natural stone, wood, metal finishes, and other natural or hand-finished materials may vary in color, veining, grain, texture, pattern, mineral markings, seams, and minor dimensions. These natural variations are part of the material’s character and are not considered defects when they fall within normal manufacturing and industry tolerances.
PROFESSIONAL ADVICE AND INSTALLATION DISCLAIMER
Information provided on the Site does not constitute electrical, structural, architectural, engineering, gas, plumbing, HVAC, construction, building-code, or other professional advice.
Product installation, hardwiring, structural modification, gas work, plumbing work, and other regulated services should be completed by appropriately licensed or qualified professionals in accordance with the product manual, nameplate ratings, manufacturer requirements, and applicable local codes.
You are responsible for verifying product dimensions, installation clearances, utility requirements, site access, structural capacity, permits, and compatibility with the intended installation location before ordering or installing a product.
To the maximum extent permitted by law, Vanlivings is not responsible for loss or damage caused by improper installation, incompatible utilities, inadequate site conditions, failure to follow product instructions, misuse, neglect, unauthorized modification, or work performed outside an agreed installation scope. This provision does not limit your rights regarding a confirmed product defect.
TESTIMONIALS AND REVIEWS DISCLAIMER
The Site may contain testimonials, ratings, photographs, videos, or reviews submitted by customers or other users of our products and services.
These submissions reflect the personal experiences and opinions of the individuals who provided them. Individual experiences may vary, and a particular testimonial or review should not be interpreted as a guarantee that every customer will receive the same result or have the same experience.
INDIVIDUAL EXPERIENCES AND RESULTS MAY VARY.
Testimonials and reviews may be submitted in text, photographic, audio, or video form. We may correct spelling or grammatical errors, shorten content for clarity, or adjust formatting, provided that the original meaning and substance are not materially changed.
Where a reviewer has received a discount, complimentary product, payment, or another material benefit, we will provide an appropriate disclosure when required by applicable law.
Vanlivings does not require customer reviews to be positive and does not remove honest negative reviews solely because they are unfavorable. We may refuse, moderate, or remove content that is unlawful, fraudulent, clearly false or misleading, abusive, obscene, unrelated to our products or services, infringes another person’s rights, contains private information, or violates our website policies.
The opinions expressed in customer testimonials and reviews belong to the individual reviewers and do not necessarily represent the opinions of Vanlivings.
ERRORS AND OMISSIONS DISCLAIMER
Although we make reasonable efforts to maintain accurate information, the Site may occasionally contain typographical errors, incorrect specifications, pricing errors, outdated information, or other omissions.
We reserve the right to correct errors, update information, change product descriptions, or revise prices before accepting an order. If a material error affects an order that has already been submitted, we may contact you for approval of the corrected information or cancel the affected order and issue an appropriate refund.
We will not substitute a materially different product or make a material change to an accepted custom design without your approval.
THIRD-PARTY LINKS DISCLAIMER
The Site may contain links to third-party websites, services, payment providers, social media platforms, delivery carriers, installers, or other external resources.
These third-party websites and services are not controlled by Vanlivings and may be governed by their own terms, conditions, and privacy policies. The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.
We are not responsible for the accuracy, availability, security, content, products, services, or practices of third-party websites or services that we do not control.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS GENERAL INFORMATIONAL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXCEPT FOR EXPRESS WRITTEN PRODUCT WARRANTIES AND RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.
VANLIVINGS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM YOUR USE OF, OR RELIANCE ON, GENERAL INFORMATION PROVIDED ON THE SITE.
These limitations do not apply to liability that cannot legally be limited or excluded, including liability for fraud, willful misconduct, gross negligence, certain personal injuries or product defects, or non-waivable consumer rights.
CONTACT US
If you have questions about this Disclaimer, product information, shipping timelines, delivery status, or an existing order, please contact our customer support team:
Website: https://www.vanlivings.com
Email: support@vanlivings.com
Phone: +86 19965181478
Business Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific Time, excluding holidays.